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FAQs 
What types of products can IAPMO R&T Lab test?
What services does IAPMO R&T Lab provide?
Who accepts test reports from IAPMO R&T Lab?
What is the relationship between IAPMO R&T Lab and IAPMO R&T?
Can manufacturers send products to IAPMO R&T Lab for certification in Canada and Mexico?
How long will the testing take?
Does the testing fee include the product certification fee?
How many product samples must be submitted for testing?
Can the tests be conducted at the manufacturer's facility?
May a manufacturer witness the test?
Where can I obtain copies of the test standards?
Who do I contact for information on testing and services?
How can I get my product tested to the applicable standard(s)?
What is the process for testing new products with no existing standard?
Does IAPMO R&T Lab conduct tests other than those specified in the standard?
Where can I purchase test equipment and test media?
Does IAPMO R&T Lab provide consultation?
Does IAPMO R&T Lab conduct EPA Watersense® and MaP/UNAR testing for water closets?


Question: What types of products can IAPMO R&T Lab test?
Answer: Equipment in the IAPMO R&T Lab facility is intended to test and evaluate plumbing and mechanical products. Refer to the "Laboratory Capabilities" section of IAPMO R&T Lab website. Please keep in mind that the capabilities are increased periodically. Please give us a call.

 
Question: What services does IAPMO R&T Lab provide?
Answer: Please refer to the "Services" section of IAPMO Research & Testing Lab website.

 
Question: Who accepts test reports from IAPMO R&T Lab?
Answer: Please refer to the "Accreditations" section of IAPMO Research & Testing Lab website.

 
Question: What is the relationship between IAPMO R&T Lab and IAPMO R&T?
Answer: IAPMO R&T Lab is one of many laboratories listed and accredited by IAPMO R&T. One of the services provided by IAPMO R&T Lab is conducting testing for product listing and listing compliance to be submitted to IAPMO R&T.

 
Question: Can manufacturers send products to IAPMO R&T Lab for certification in Canada and Mexico?
Answer: Yes. We are able to perform testing per Canadian Standards for the C-UPC listing by IAPMO R&T in Canada and to the NOM standards NOM 005, NOM 008, NOM 009 and NOM 010 for Mexico.

 
Question: How long will the testing take?
Answer: Testing time ranges from one (1) day to a few months, depending on testing requirements in the standards.
 
Question: Does the testing fee include the product certification fee?
Answer: Testing fees are separate from the product certification fee. Product certification is handled by IAPMO Research and Testing (R&T). IAPMO R&T Lab is a third party independent testing laboratory which is a separate entity from IAPMO R&T.
 
Question: How many product samples must be submitted for testing?
Answer: The number of product samples is dependent on the applicable standard(s). Some standards require only one (1) sample to be tested whereas other standards require six (6) or more samples.

 
Question: Can the tests be conducted at the manufacturer's facility?
Answer: Yes, the products can be tested at the manufacturer's facility with the presence of one of our staff to witness the test. However, all appropriate equipment must be calibrated and documentation must be provided.
 
Question: May a manufacturer witness the test?
Answer: Yes, a manufacturer may witness the test at an IAPMO R&T Lab laboratory facility with a pre-arranged appointment.
 
Question: Where can I obtain copies of the test standards?
Answer: There are many sources of organizations who provide standards. One source is from IAPMO's Standards Department.  The standards website is www.iapmostandards.org.

 
Question: Who do I contact for information on testing and services?
Answer: For more information on testing and services, contact info@iapmortl.org or the following:

- Donna Estrada, Director of Client Services and Administrative, at donna.estrada@iapmortl.org or (909) 472-4134

- Andy Ho, Manager - Fittings Testing, at andy.ho@iapmortl.org or (909) 472-4138

- Jeffrey Yu, Manager - Fixtures Testing, at jeffrey.yu@iapmortl.org or (909) 472-4445

- Mike Briggs, Manager - Chemical/NSF61/Analytical Testing, artlmike.briggs@iapmortl.org or (909) 472-4142

- Sean B. Vuu, Manager - Specialty Testing, at sean.vuu@iapmots.org or (909) 472-4143

- Ken Wijaya, Sr. Laboratory Director, ken.wijaya@iapmortl.org or (909) 472-4135


 
Question: How can I get my product tested to the applicable standard(s)?
Answer: 1. Contact IAPMO R&T Lab and provide the product's information.
2. IAPMO R&T Lab provides a quote (including standard/specification, testing cost, time to complete and number of samples).
3. The client provides a purchase order, samples and document.
4. IAPMO R&T Lab proceeds with testing and provides test reports.
 
Question: What is the process for testing new products with no existing standard?
Answer: The manufacturer can apply to the IAPMO Standards department to create an IAPMO Guide Criteria to cover those specific products. If needed, IAPMO R&T Lab provides a service to assist the manufacturer in preparing a proposed specification.

 
Question: Does IAPMO R&T Lab conduct tests other than those specified in the standard?
Answer: Yes, IAPMO R&T Lab conducts other tests such as:
- Comparison test against other products
- Manufacturer quality assurance test
- Testing for research purposes
- Tests to fulfill the manufacturer's needs

 
Question: Where can I purchase test equipment and test media?
Answer: Some equipment, such as standard test equipment, can be purchased from companies specified in the standards. Other equipment is created specifically for testing plumbing products. IAPMO R&T Lab laboratory machine shop builds this equipment. The manufacturer can purchase the equipment from IAPMO R&T Lab. IAPMO R&T Lab also sells test kits for testing water closets.

 
Question: Does IAPMO R&T Lab provide consultation?
Answer:  Yes, IAPMO R&T Lab provides the following consultation:
- Liaison between manufacturers and listing/certification agencies
- Design analysis
- Test protocol development
- Creation of quality manuals

 
Question: Does IAPMO R&T Lab conduct EPA Watersense® and MaP/UNAR testing for water closets?
Answer: Yes. IAPMO R&T Lab tests water closets to EPA Watersense and MaP/UNAR tests and issues formal test reports.